Contact
For sizing, product details, personalization requests or help with an order, please contact FYELA.
Email: lujiangg@outlook.com
Phone: +86 13522689290
For sizing, design and order questions, message us on WhatsApp. We will reply as soon as we can.
If you are enquiring about an existing order, include your order number. For a damaged or incorrect item, photographs can help us review the issue.
Business information
FYELA is operated by Zynera Limited Hong Kong.
Hong Kong business address:
Room 101A, 1/F, Genplas Industrial Building, 56 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong SAR
Aftersales correspondence address:
Room 1002, Unit 3, Building 19, Phase II of Guofeng Meitang, Huilongguan East Street, Beijing, China
Orders are dispatched from mainland China. Please contact us for return instructions before posting a parcel. The Hong Kong business address is not a parcel return destination. This does not limit your statutory rights.
Returns
Please contact us for return instructions before posting any item. A parcel's sender address may differ from the correct return destination. Contacting us for instructions does not limit your statutory cancellation or consumer rights.